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Start your first PULSE diagnostic to build your organisational health profile.
Dean Malpass · Healthcare Consulting Expert of the Year 2025

Does your service have a healthy pulse?

A 25-question diagnostic that tells you the truth about your healthcare organisation — across people, leadership, governance, systems, and culture. Built from 20 years of senior healthcare leadership. Interpreted by AI in your specific context.

Free · try the full assessment · unlock your AI report for £47
Takes 15 minutes · See your scores instantly · Confidential
P U L S E People Unity Leadership Systems Excellence
YOUR PULSE PROFILE BUILDS IN REAL TIME
P
PeopleWorkforce quality and development
U
UnityPurpose and organisational identity
L
LeadershipCulture and management
S
SystemsDecision making and accountability
E
ExcellenceClinical and commercial governance
What you receive

Not a score. A mirror.

PULSE doesn't tell you what good looks like in the abstract. It tells you what's actually happening in your service — and where to look first.

🩺
25 diagnostic questions
Drawn from 20 years of walking into real healthcare services and knowing within minutes what you're looking at. Each question has three behavioural anchor points so you score honestly, not optimistically.
📊
Live PULSE radar profile
As you answer, your organisational shape emerges in real time across all five dimensions. A balanced pentagon means genuine organisational health. A lopsided profile shows you exactly where to focus.
📝
Personalised AI report
At the end, an AI-generated report interprets your specific results in plain English. Not generic advice. An honest reading of what your scores mean for your service, where the risks lie, and what to do first.
🎯
Clear next steps
Your report identifies your single most important priority and gives you a concrete sense of what addressing it would actually involve — not a list of recommendations that sits in a drawer.
How it works

Four steps. Fifteen minutes.

01
Define your scope
Tell us what you're assessing — a ward, a service, a directorate, or a whole organisation. Answer every question with that scope in mind.
02
Answer honestly
25 questions across five dimensions. Three behavioural anchors per question. Score yourself one to five. Rate your confidence on each answer.
03
Watch your profile build
Your PULSE radar updates in real time as you go. You can see the shape of your organisation emerging before you finish.
04
Receive your report
A personalised written report interprets your results immediately. Print it, share it with your board, or use it to start the right conversation.
Who this is for

Built for senior healthcare leaders

Not for consultants writing about healthcare. For the people who run it.

CEOs and MDs
Private mental health providers, supported living, independent hospitals, specialist care services.
Hospital and Service Directors
Leaders responsible for the performance and culture of a specific site or directorate.
Investors and PE-backed operators
Pre-acquisition due diligence or post-acquisition health check on a recently acquired service.
Board members and NEDs
Understanding whether the organisation they are responsible for governing is actually healthy.
NHS leaders
ICB and trust leaders who want an honest picture of how a service is performing against the dimensions that matter.
Turnaround leaders
Newly appointed leaders who need to understand what they have inherited and where to focus first.
About the author

Built from 20 years in the room

PULSE was built by Dean Malpass, a Registered Mental Health Nurse with a Master's in Law and senior leadership experience across the NHS and private healthcare sector, including Regional Nursing Director and Hospital Director at Cygnet Health Care, and Patient Safety Investigator at Nottinghamshire NHS Foundation Trust.

Every question in this diagnostic comes from direct experience of walking into real healthcare services — wards, hospitals, supported living services — and knowing within minutes what was working and what wasn't. Not from textbooks. Not from surveys. From being in the room.

The behavioural anchor points, the five dimensions, the confidence indicators — all of it is drawn from two decades of watching what makes healthcare organisations thrive or quietly fail.

Dean Malpass
RNMH · MA (Law) · PgDip · Dip in Leadership & Management (Distinction)
AwardHealthcare Consulting Expert of the Year 2025 — Business Circle Awards
AwardBest Healthcare Strategy & Leadership Culture 2025 — Wealth & Finance International
Previous rolesRegional Nursing Director, Cygnet Health Care · Hospital Director · Patient Safety Investigator, Nottinghamshire NHS FT
MembershipsNHS East Midlands Clinical Senate · IAHSS UK Advisory Board · NMC Registered Mental Health Nurse
ContactDean@DeanMalpass.co.uk · DeanMalpass.co.uk
Get started today
Take the PULSE diagnostic
25 questions. A live radar profile. Unlock a personalised AI report written in Dean Malpass's voice.
Free to try
Full report unlock · £47 one-time · Takes 15 minutes
No login required · Secure payment to unlock report · Confidential results
Healthcare Organisational Health Assessment · Dean Malpass
PULSE Diagnostic
25 questions · Personalised AI report
Free

Complete all 25 questions and see your radar profile for free. Unlock your personalised AI report for £47 when you are ready.

🔒 No payment required to begin · Report unlock £47
PULSE
Before you begin

Define what you are assessing. This diagnostic works at any level — a single ward, a service, a directorate, a hospital, or a whole organisation. Choose one scope and stay consistent throughout.

A note on honesty. This tool is only as valuable as your honesty. It will show you what you already know but may not have faced directly. If you have not directly observed something recently, do not score it as though you have.
Throughout the assessment, "your service" refers to whatever you name here.
Question 1 of 25
P
People, workforce quality and development
QUESTION 1
Your score
Confidence in this score
High = direct recent evidence · Medium = believe but unverified · Low = informed assumption
Free preview
Your PULSE profile is ready

You have completed all 25 questions. Your radar profile and dimension scores are on the right. Unlock your full report to receive a personalised, AI-generated analysis written in Dean Malpass's voice — specific to your role, your service, and your results.

  • Your PULSE Profile — a direct summary of what your overall scores reveal
  • What the scores say — dimension-by-dimension analysis of strengths and concerns
  • Where to focus first — clear priorities and what addressing them would involve
  • What this means for your service — honest assessment of risk and opportunity
  • Confidence insights — where uncertainty in your answers is itself a finding
  • Next steps — a peer-level invitation to discuss your results with Dean
£47 one-time account fee · unlimited assessments

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Preparing your personalised report...
CONFIDENTIAL DIAGNOSTIC REPORT
PULSE Assessment Report
Dean Malpass
Healthcare Consulting Expert of the Year 2025 · Wealth & Finance International: Best Healthcare Strategy & Leadership Culture 2025
📞 07392 338211
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